Information we collect
We collect information you provide when creating an account, using our services, contacting us, or submitting data through an authorized organization. This may include contact details, account credentials, professional information, and information needed to provide healthcare-related platform services.
Where an authorized healthcare provider or organization uses AcronHub, the platform may process patient and clinical information on that organization’s instructions and subject to applicable law and contractual safeguards.
How we use information
We use information to operate, secure, maintain, and improve AcronHub; authenticate users; provide requested services; communicate about accounts and support; and meet legal, regulatory, and audit obligations.
We do not use identifiable patient information for advertising. Any use of health-related information is limited to providing and improving authorized services, subject to applicable law and your organization’s instructions.
How information is shared
We share information only with authorized users, healthcare organizations, service providers supporting AcronHub, and public authorities when required by law. Access is limited to the minimum necessary for the relevant purpose.
We do not sell personal information or patient data.
Security and retention
We use administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or disclosure. No method of storage or transmission is completely secure, and we continually review our safeguards.
We retain information only for as long as needed to deliver services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods may be determined by an organization’s account settings and applicable healthcare requirements.
Your choices and rights
Depending on applicable law and your relationship with AcronHub, you may request access to, correction of, or deletion of certain personal information. If your information is controlled by a clinic, pharmacy, or other organization using AcronHub, please contact that organization first.
Updates to this policy
We may update this policy as our services or legal obligations change. We will post the updated version here and revise the last-updated date. Material changes may also be communicated through the platform or by email.
Contact us
For questions about this document, contact info@acronhub.io.
